If you are contacting us regarding
technical support or installation issues
please include the following information in your email
USB Security key serial number: six digit number located on the physical USB security key (typically 264 xxx).
Operating System your computer uses (Windows XP, Vista, etc.)
Product version: located in the Help >
A description of what you did before the problem occurs.
The exact wording of any error message you see.
For installation issues please also include the following:
Open SVOffice and go to File >
Authorization. Click on View Log. Copy and paste the text of that log into the email
Open your web browser and go to the following webpage:
. Take a screenshot of this page and include it in the email
SoilVision Systems Ltd.
120 - 502 Wellman Cres.
Distributors / Resellers
SoilVision Systems Ltd. sells and ships worldwide via international carriers. Our preferred carrier is FedEx. If you require a local supplier to purchase our products please use the form above to contact us and we will supply you with information for an authorized reseller / distributor in your area.